Position:   Program Facilitator, It’s a Girl Thing! (Young Women’s Leadership Development)

Position Type: 30 Hours/Week

Job Title:                               Program Facilitator

Reporting:                             Programs Manager


Position Summary:

UrbanArts is seeking a dynamic person to fill the position of Program Facilitator for the arts based It’s a Girl Thing! Young Women’s Leadership Development Program (IGT). As part of a dynamic team, the Program Facilitator will work with youth ages 11-18, from York South-Weston’s 7 priority neighborhood areas. The Program Facilitator will require expertise in program planning and design, facilitating workshops and working with high risk youth. The incumbent will be responsible for using the arts as a tool for teaching leadership skills, engaging youth, outreaching and creating partnership of the program while working closely with a specialized team to enhance the work of UrbanArts.

The successful candidate should have excellent interpersonal and organizational skills and be comfortable with and enthusiastic about working with marginalized youth from inner city neighbourhoods. Some evening and/or weekend work will be required.


Primary Responsibilities

  • Collaborate with It’s Girls Thing! program staff and partner(s) in the planning and delivery of the It’s Girls Thing! Young Women’s Leadership Development program in ten schools throughout the school year
  • Assist in the recruitment and intake of participants for IGT program
  • Liaise with schools, community organizations and agencies, and partners, to coordinate program deliverables
  • Support the IGT program’s fiscal sustainability through FFS (fee for service model) and expansion into target areas
  • Take a lead role in planning and implementing the annual IGT Leadership Conference
  • Time manage effectively using IT tools and time management skills to ensure a high level of productivity on a daily basis
  • Develop workshops, and coordinate It’s Girls Thing! Annual Leadership Conference
  • Provide crisis intervention and supportive services on behalf of youth as required
  • Co-Facilitate weekly Snack N Chat program involving group discussions with youth covering various topics, and coordinating occasional guest facilitators
  • Assist with the development of a publicity and marketing strategy for UrbanArts programs
  • Maintain clear, accurate program and participant documentation
  • Work with IGT and Young Men of Honour (YMH) facilitator, Program Coordinator, Program Manager and interns in developing and completing an IGT and YMH program manual to facilitate a train the trainer model in the growth of the program.
  • Write monthly, quarterly and year-end evaluation and summary program reports
  • Provide ongoing communication of program activities and progress of said activities



  • Organize and facilitate evaluation through various research methodologies including data collection, focus group discussion and close observation with clients and community stakeholders to obtain feedback on potential areas of program enhancement and to evaluate effectiveness of any specific methods requested by the funder
  • Coordinate program attendance – phoning, scheduling, providing referrals etc.
  • Provide needed information and assist with grant and proposal- writing
  • Provide support to Manager and Program Leaders with recruiting and training staff within the team.
  • Assist with training and supervision of volunteers
  • Implement program evaluations and support the tracking of program results
  • Remain alert to best arts program practices and trends as part of reporting procedures.
  • Work with program team to plan and implement the annual IGT Young Women’s Leadership Conference
  • Prepare and analyze monthly and yearly reports with Coordinator for Programs Manager and funders related to the activities undertaken and outcomes achieved; assist Coordinator and Manager with preparation of various statistical, program or client-related reports.


Outreach & Partnership

  • Assists in building annual outreach and promotion plan, ensuring achievement of outcomes
  • Support the development, implementation and evaluation of an annual outreach plan consistent with the policies and standards of UrbanArts
  • Collaborate with the Programs Manager and Communications team to develop program related promotional materials
  • Conduct outreach visits, attend events, meetings, open houses, seminars, forums, panels, conferences, relevant fairs, represent the organization at functions, etc.
  • Positively interact with young people and the broader community (participants, volunteers and interns)
  • Provide outreach support to the community; support the development of -tools for publicity including seasonal program brochures, flyers, posters, news releases, P.S.A.’s, Cable TV, website and email blasts
  • Ensure that communication and information is distributed to staff and volunteers in a timely and effective manner.
  • Actively and frequently seek out community partnership-building opportunities in line with funders and the UrbanArts vision
  • Participate in the Community Partnership Committee meetings and develop positive and mutually rewarding relationships with partners and agencies in the community
  • Connect program with relevant guest speakers and stakeholders in the community and provide advice to Program Coordinator/Manager on potential areas of collaboration and partnership
  • Understand the importance of the volunteer staff partnership and integrate the value of philanthropy and volunteerism in dealings with members, volunteers, donors and staff



  • Assist Program Coordinator and Manager with administrative duties, including report writing, preparing correspondence, compiling and analyzing statistics, etc.
  • Provide site-supervision, and staff coverage of UrbanArts facilities. Ensure the maintenance of facility, equipment, and safety of participants
  • Other duties as assigned




  • Post-secondary education in the Arts, Human Services or equivalent education and experience
  • Minimum 2 years’ experience working with youth, and families preferably in an arts based setting
  • Strong youth engagement, facilitation, communication and group dynamic skills
  • Understanding and knowledge of the challenges and issues facing high risk youth and the broader community
  • Familiarity with issues affecting youth and families in high needs communities
  • Analytical skills to identify and resolve problems, assess participant needs, formulate recommendations, develop appropriate service steps and determine actions to address the needs of youth
  • Experience and ability to build and maintain community relations
  • Ability to initiate projects and work inter-dependently and creatively
  • Enjoy working as part of a creative team and collaborating with youth and professionals
  • Competent at multi-tasking and working in a fast-paced environment
  • Understanding of cultural diversity and working within an anti-oppression framework
  • Crisis intervention skills
  • Excellent communication skills, both written and verbal
  • Excellent interpersonal skills to liaise with community and industry professionals and UrbanArts staff
  • Current Police Clearance Check
  • Transportation is required to travel to community programs
  • Proficiency in Microsoft Office suite
  • Other tasks as assigned


Application Deadline: Friday October 21, 2016                  Start Date: Immediate

Please submit resume and cover letter detailing your experience and qualifications to:

Hiring Committee via email to hr@urbanartstoronto.org – Please quote “Program Facilitator” in the subject line


UrbanArts is an equal opportunity employer. Only those selected for an interview will be contacted. No phone calls please.


For more information on UrbanArts, please visit www.urbanartstoronto.org

Working Conditions



The Program Facilitator normally works in an office setting at the Bartonville or the John Street location, and the incumbent will be off-site at schools, facilities operated by other organizations and in the community.

While the majority of the responsibilities will take place during regular operating hours (9:00 am – 9:00 pm) on weekdays, there will be occasions when evening and/or weekend duties can be scheduled.

All time worked in excess of 44 hours/week will be compensated with lieu time in accordance with the Employment Standards Act, and at the approval of the Operations Manager so as to not affect the programming schedule.